Jobnet Postings

This is a listing of the Job Descriptions submitted to JobNet.
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  • 12 Dec 2014 2:38 PM | Lewis Martinez (Administrator)

    Company: 7-Eleven, Inc.

    Website: https://uscorporatecareers-7-eleven.icims.com/jobs/2756/learning-specialist--developer/job 


    Position Description:


    Responsibilities:

    • Partner with key stakeholders to assess training and business needs.
    • Design and develop a broad range of learning solutions (job aids, instructor led, webinar, eLearning, etc.) that are connected to business outcomes.
    • Lead or participate in project teams that deliver programs on time and within costs.
    • Establish and maintain strong working relationships with SMEs and other stakeholders (including vendors).
    • Provide concise educational materials that comply with design standards.
    • Ensure programs are field tested and achieve the desired results.
    • Develop effective assessments reviews.
    • Partner with delivery team to conduct Train-the-Trainer sessions for instructor led programs.
    • Reviews materials for diverse population applications: ESL writing/editing skills.
    • Ensure all materials are organized per department standards and kept up to date.
    • Keep current on training subjects as well as within learning development community.
    • Provide overviews on materials to facilitators/trainers; assist facilitators/trainers in learning exercises, background materials, and delivery techniques within the design.
    • Manage multiple projects at one time.
    • Perform other duties and responsibilities as needed.
    Qualifications:

    • Education: Bachelors/4 year degree required.
    • Experience: 3-4 years.
    • Proficient in MS Office (PowerPoint, Word, Excel, OneNote, etc.).
    • CPLP a plus.
    • Experience with eLearning authoring tools (Storyline, Captivate, etc.) preferred.
    • Retail experience preferred.
    To apply directly with 7-Eleven, click on the following link: https://uscorporatecareers-7-eleven.icims.com/jobs/2756/learning-specialist--developer/job

  • 02 Dec 2014 3:46 PM | Lewis Martinez (Administrator)

    Company Name: YES! Communities


    Website: www.yescommunities.com


    Position Description:


    Division Learning Specialist YES! Communities was established in 2007 by a team that had a vision to operate manufactured home communities that are customer-driven, innovative and where the resident is truly hearing YES! to building a community all their own. YES!, headquartered in Denver, CO with 181 distinct Communities in 17 states has been voted the community operator of the year by our industry peers for the last 5 years. The Learning and Development department is seeking a Division Field Learning Specialist to become a member of a dynamic team. Base location is to be determined. This person will be an integral part of a division in regard to development of community team members. Primary responsibilities include: classroom and virtual opportunities for instruction of team members, development of curriculum and assisting Regional Managers with learning and operational needs.


    Essential Functions:

    • Coordinate and organize learning of new and existing community team members including Community Managers, Sales and Leasing Agents, Collectors and Maintenance Team Members.
    • Ensure the highest quality of education to promote positive growth within the company
    • Plan and coordinate all aspects of training (one-on-one, small group and classroom style) including, but not limited to: travel, materials needed, agenda, etc.
    • Assist with refinement and rollout of training curriculum and material
    • Document and submit training experiences to Regional Manager
    • Develop and maintain relationship with Community, District and Regional Managers, as well as the Division Operations Manager.
    • Monitor training progress of on-line training courses and follow-up with staff as needed.
    • Assist in rollout of new company policies and procedures to the divisions.
    • Provide coverage of communities with open Community Manager positions as needed.
    • Work closely with the division in order to assist in a variety of special projects, as assigned by Director.
    • Assist region and division in monitoring and achieving goals through education and training of new and existing employees.
    • Ability to work with other team members at all levels in a fast-paced environment.
    • Position requires up to 30-60% travel
    Required Skills:

    • Excellent oral and written communication skills
    • Strong computer skills including Microsoft Office products
    • Highly organized, detail-oriented and ability to multi-task
    • Ability to be open minded and make decisions on short notice
    • Must be self-motivated, independent and able to work with minimal supervision
    • Energetic with a positive attitude and the desire to educate new team members


    Education and Experience:

    • Bachelor’s Degree or 5+ years direct experience
    • Background in residential management and/or corporate training helpful
    Benefits:

    • Competitive Salary
    • Medical, dental, vision and PTO
    • Life insurance
    • 401K
    For more information and to submit a resume contact jobs@yescommunities.com

  • 12 Nov 2014 1:50 PM | Lewis Martinez (Administrator)

    Company Name: Brinker International


    Website: www.brinkerjobs.com


    Position Description:


    The e-Learning Instructional Designer is responsible for conceptualizing, developing and maintaining digital (e-Learning/online) curricula, courses/modules, job aids and various other learning solutions. This is a highly visible role, key to the execution of digital and mobile learning projects and initiatives.

    Key Performance Elements/Essential Functions

    • Conceptualizes, develops and maintains a digital-based (e-Learning/online) curriculum comprised of multiple delivery formats (i.e. digital, instructor-led, blended, etc.)
    • Authors digital learning solutions utilizing Captivate and other e-Learning design software
    • Leads the conceptualization, development/design, deployment and maintenance of digital courses and all other mobile learning assets
    • Demonstrates high levels of technical proficiency
    • Possesses a keen awareness of learning technology trends, tools and emerging technologies
    • Spearheads the identification and resolution of technical issues pertaining to online courses/assets
    • Demonstrates creativity, flexibility, and innovation in course design
    • Address customer comments/questions on lessons
    • Establish and maintain relationships with Subject Matter Experts to ensure content quality, accuracy, and relevance
    • Assesses digital courses and content components to ensure reliable performance and functionality within the LMS
    • Maximize reporting capabilities by ensuring course attributes and learner input/actions are accurately and consistently captured and reported by the LMS
    • Coordinate design project tasks with leaders and team members as needed
    • Proficient with core LMS functions (will serve as a key partner to the LMS Administrator)
    • Embodies a “first class” service approach when assisting learners with issues such as technical assistance, questions about course functionality, system requirements, etc.
    • Performs other duties as required
    Cultural Beliefs
    Demonstrates and brings to life the following Brinker cultural beliefs:

    • Feedback’s Priceless - Sees more through other’s feedback.
    • Own it - Owns, drives, and achieves desired results.
    • Win Together - Works across boundaries to achieve results.
    • Trust Matters - Acts in a manner that cultivates trust in others.
    • Thinking Forward - Thinks and acts in a manner that achieves balanced results.

    Qualifications Work Experience

    • 2+ years supporting corporate learning function
    • 4+ years e-Learning instructional design (must have experience with popular design software such as Captivate, Articulate, Flash, etc.)
    • 2+ years project management
    • 3-5 years relevant experience Education/Training
    • Bachelor’s degree or equivalent work experience
    • E-Learning/instruction design certification Knowledge/Skills/Abilities
    • Effectively networks and establishes working relationships within a matrix environment
    • Highly skilled in managing large scale curriculum design initiatives across multiple lines of business involving many stakeholders
    • Performs optimally in a collaborative environment with minimal direct supervision
    • Comfortable with multi-tasking and managing multiple priorities without compromising deadlines
    • Utilization of Captivate, Flash, and/or other popular design platforms as the primary authoring tool for e-Learning content
    • Prior LMS support, implementation or administration experience
    • Practical application of Adult Learning Theory and learning evaluation metrics
    To submit your resume or if you have any other questions contact Terry Snodgrass: terry.snodgrass@brinker.com 972-770-9481



  • 03 Nov 2014 10:47 AM | Lewis Martinez (Administrator)

    Company: VPay, Inc.


    Website: www.stoneeagle.com


    Position Description:


    Customer Care Training Manager StoneEagle, the industry leader in the design and development of enterprise-wide insurance industry applications, is seeking a Training Manager for our VPay Customer Care team. The VPay product line specializes in virtual card solutions designed specifically for claims payments. Reporting to the Director of Customer Care, the Training Manager is responsible for the overall development and training of the VPay Customer Care employees. 


    Role Responsibilities:

    • Develop engaging training curriculum and documentation (print, electronic, CBT), for all department functions (policies and procedures, products, systems, soft skills, etc.)
    • Partner with HR and the Customer Care leadership team for on-boarding and transition of new employees from training to the call center floor at expert knowledge levels
    • Develop and administer assessment modules for department activities and career path development
    • Develop and administer new client training to the appropriate teams as new business is added
    • Working with the Customer Care Supervisors, perform QA monitoring and develop coaching plans for agent success and to meet department and client metrics
    • Proactively seek solutions and enhancements to training courses as needed
    • Contribute to high performance teams by collaborating and supporting each other in achieving and exceeding business goals, metrics, and expectations


    Role Competencies:

    • Prior success in developing a complete training program from scratch without an existing department or team
    • Ability to work in a fast paced, constantly changing environment without the need for direct supervision, while maintaining strict deadlines
    • Perform at a high professional level, while maintaining a fun, exciting, family oriented and collaborative team culture
    • Deliver training that accommodates all types of learning styles, personalities, and speed of understanding
    • Must be able to multi-task several different projects at a time, while meeting department goals
    Job Requirements:

    • Bachelor’s degree in education, instructional design, or related field
    • Proficiency with MS Office
    • Experience or competencies in creating all areas of a new training department
    • Experience in instructional design methodologies
    • Knowledge of adult learning principles
    • Knowledge of PCI and HIPAA regulations a plus.


    StoneEagle offers a competitive compensation package based on experience, an excellent benefits package, and a fantastic work environment that is high energy, dynamic, and progressive. Because our business is rapidly growing and changing, you will need to be receptive to a constant state of change. Our office is located in Richardson near the intersection of Central Expressway and Spring Valley Road and is across the street from the Spring Valley rail station. To learn more about StoneEagle, please visit us at www.stoneeagle.com. To learn more about VPay, visit www.vpayusa.com. For consideration, please email your resume with salary requirements to vpaycareers@stoneeagle.com.

  • 01 Oct 2014 3:12 PM | Lewis Martinez (Administrator)

    Company: Mockingbird Education


    Website: www.mockingbirdeducation.net 


    Position Description:


    The primary responsibility of the Educational Faciltiator (EF) is to deliver and facilitate workshops according to Mockingbird Education’s HATCH methodology principles. The EF will provide workshop facilitation, client coaching, and support to Mockingbird Education clients.


    Responsibilities include: assessing, developing, planning, organizing, and delivering comprehensive educational workshops appropriate to the client audience and in according to Mockingbird Education’s standards of excellence. Additionally, this member will serve as a core member of our organizational team. As such, the EF will be responsible for a variety of managerial and organizational tasks related to promoting and delivering Mockingbird Education products and services. Position travels extensively. Additionally, the EF must reside locally in Dallas area for a minimum of the first two years of employment.


    Mockingbird Facilitators are:

    • Experienced Educators: Our facilitators must have a minimum of 5 years teaching experience, have a state or national teaching credentials, and a college degree. We prefer educators who have professional experience working with at-risk youth and nonprofit, grant-funded education initiatives. 
    • Elite Facilitators: Excellent educators are not necessarily great workshop facilitators and as such, we prefer candidates with experience and proven success leading interactive professional development workshops. 
    • Specialized Experts: Mockingbird Facilitators must understand the unique instructional needs of marginalized and vulnerable learning populations and have in-depth expertise and experience in educational programs that serve opportunity youth. In addition, Mockingbird Education’s methodology is grounded in the science and research of cognition, social cognition, resiliency education and high-risk education. Our facilitators commit to a rigorous plan to develop expertise in these specialty areas.
    • Skilled Leaders and Communicators: Mockingbird Facilitators possess clear and professional communication skills coupled with the ability to network and lead a team of developing workshop participants in a demanding and competitive environment. Facilitators build and maintain strong client and network relationships to ensure a consistent standard of excellence and professionalism in the execution of all duties.
    • Role Models for Excellence: Our Facilitators serve as role models for educators. We set the bar for quality, professionalism, and expertise in instruction and curriculum. Once trained, facilitators exemplify HATCH methodology standards of educational excellence, instruction, and facilitation mastery in all client interactions.
    • Client Service Focused: Mockingbird Facilitators focus on the client’s needs at all times and possess the ability to remain flexible, sensitive, and calm during high-pressure or continually changing situations. Our facilitators are self-motivated and excel when performing under fluctuating, demanding and often high stake circumstances.
    • Confident and Growth-Oriented: Mockingbird Facilitators are life-long learners and not afraid of constructive criticism and continual evaluation. Our facilitators are confident, competitive, and open to constructive criticism and skill development. MB facilitators commit to rigorous, on-going training and continual skill evaluation and development.
    • Happy Road Warriors: Mockingbird Facilitators LOVE to travel and consider travel to be one of the joys of employment. The Educational Facilitator must be prepared to travel nationally 75-80% of the time.


    For questions or to submit your resume contact Shannon Sims a employment@mockingbirdeducation.net 469-500-3570


  • 23 Sep 2014 11:50 AM | Lewis Martinez (Administrator)

    Company: TXU Energy


    Website: http://www.energyfutureholdings.com/


    Position Description:

    Summary: Learning Consultant II collaborates with and occasionally leads subject matter experts (SMEs) to develop training material that meets the needs of the organization. Through understanding of the business, tools, and processes used, (s) he develops learning objectives, provides input and recommendations into the delivery method, and develops effectiveness assessments specific to the target audience(s). Regular instructor led trainings (ILTs) are required. Learning Consultant II regularly work with external partner trainers and internal stakeholders to ensure learning and development needs of the business are consistently met. 


    Key Roles & Responsibilities:

    (Other duties may be assigned) Directly or through others, the incumbent will:

    • Develop training material that consists of written course content, presentation material, instructor guides, eLearning, and/or learning activities focused on meeting learning objectives and desired outcomes
    • Develop learning objectives and effectiveness assessments (Level 2 and Level 3s) to target audience(s)
    • Provides input and recommendations on delivery method, based on inputs from various stakeholders -Regularly deliver training classes through live or remote ILTs
    • Manages live or remote classroom through effective facilitation processes that enable effective delivery of curriculum and a training environment conducive to learning
    • Leads, manages and debriefs group discussion and other learning activities to make the learning concepts relevant to participants
    • Is a (SME) in the technical, subject, skill and/or functional area of the content
    • Proactively engage SMEs, Legal and Regulatory Review (LARR), and internal business owners to gather appropriate feedback on learning materials
    • Prioritize and re-prioritizing - as needed - to meet the demands of the business
    • Work flexible hours to support development and delivery of content which may exceed the typical workday or are scheduled outside of normal working hours
    • Conduct TTTs and other knowledge transfers to external partners
    • Contribute to and occassionally leads development projects with other Learning and Development team members
    • Mentor other Learning and Development team members, as needed
    • May require up to 25% domestic or international travel


    SCOPE LEVEL:
    (Responsibility level) Responsible for participating in cross-functional work teams within TXU Energy, External Business Partners and Regulatory workgroups with the goal to greatly improve work processes related to TXU retail customer care, retention, and growth. Seeks occasional guidance/works under moderate supervision from Team Leads, Management, SME’s, etc.


    Education, Experience, & Skill Requirements:

    • Bachelor’s degree in adult education, K-12 education, English, communications, business or related field strongly preferred, and 3-5 years related experience
    • Experience in training, technical writing, instructional design, assessment design and development, and eLearning design and development required
    • Experience with eLearning development tools such as Articulate, Captivate, or similar tools required
    • Proficient with and regularly applies concepts of ADDIE and Accelerated LearningDevelops, maintains, and applies knowledge of adult learning theory
    • Applies knowledge of the participants’ work environment when developing training material, activities, and job aides
    • Proficient at preparing learning objectives to satisify training needs analysis
    • Understands business issues and priorities. Applies this knowledge to illustrate key points in development and increase the impact of facilitation
    • Ability to deliver stand-up training sessions for up to 8 hours per day
    • Advanced knowledge of Microsoft Office


    SKILLS AND COMPETENCIES:
    (The following knowledge, skills and capabilities must be demonstrated at a proficient level)

    • Excellent negotiating, consensus building and conflict resolution skills
    • Extensive communication and teamwork skills with both internal and external customers
    • Ability to work effectively in a rapidly changing environment
    • Able to effectively contribute to and occasionally lead small work groups, process team and focus groups
    • Skill in using computer software applications such as Microsoft Office
    • Able to solve problems with some guidance by SME’s, management, general organization objectives, policies, and goals
    • Strong analytical skills, including root cause analysis
    • Working knowledge of Internet and related emerging technologies used to effectively aggregate/analyze critical business data
    • Project management skills
    • Skill in understanding and developing process flows


    PHYSICAL/MENTAL DEMANDS AND WORKING CONDITIONS:

    Requires the ability to perform the essential duties and responsibilities in the following environment:

    • Occasional long, irregular hours Use of a PC, computer terminal and/or telephone over 4 hours a day
    • Occasional bending, twisting, crouching, pulling, pushing, and/or reaching to access job-related materials
    • Open workspace office environment
    • Operating in a fast-paced professional office environment
    • Some travel to vendor and supplier locations; occasional overnight travel may be required
    • Occasionally lifts/moves up to 40 lbs.

  • 22 Sep 2014 1:51 PM | Lewis Martinez (Administrator)

    Company: Essilor of America


    Website: www.essilorusa.com


    Position Description:


    Essilor of America, Inc. (Essilor), is the leading manufacturer and wholesaler of prescription lenses in the United States. We currently have a Human Performance Manager, Shared Services career opportunity at our Dallas, TX location.


    POSITION PURPOSE: Provides talent management center of excellence expertise for a shared services population. Partners heavily with HR to ensure processes meet client unique needs while maintaining required organization consistency. Partners on a cross-functional team to envision future talent management needs and recommend practical solutions. Provides significant support for annual talent management activities. Provides thought leadership for the talent management function.


    PRIMARY RESPONSIBILITIES:

    • Enhances performance management and succession planning business processes, training & tools across multiple business units with varying levels of capability and individualized needs.
    • Supports the communication, implementation and follow-up of all talent management seasons including performance management, mid-years and people reviews.
    • Builds influence within the shared services function and seen as a strategic thinker.
    • Builds a deep understanding of client group business objectives, processes and measures.
    • Writes and maintains functional competencies for shared services groups.
    • Supports VP of Talent Management on global talent management initiatives.
    • Builds effective partnerships with the HR team and their respective clients.
    • Builds organization network and alliances to ensure processes reflect organization direction/need.
    • Appropriately shares personal observations and points of view with client groups.
    • Leads organization talent management initiatives as we evolve and continuously improve our processes.
    • Supports large-scale client organization design initiatives.
    • Challenges client groups respectfully to continuously improve in all key activities.


    EDUCATION AND QUALIFICATIONS:

    • Bachelor’s degree required (organizational design, organizational behavior or industrial psychology preferred)
    • 8-10 years experience in organizational development or related areas
    • Demonstrated knowledge of organizational design and change management principles
    • Consulting experience preferred


    COMPETENCY REQUIREMENTS:

    • Setting Direction
      • Aligns own work with company business direction
      • Ensures short-term activities support long-term business direction
      • Stays current by seeking market and industry knowledge in varied ways (journals, professional networks, etc.)
    • Continuous Improvement
      • Displays a commitment to excellence
      • Inspires others to think creatively and innovatively
      • Evaluates and validates new ideas and proposed initiatives
      • Leads continuous improvement efforts
    • Business Acumen
      • Applies a solid understanding of business drivers when making decisions and resolving problems
      • Accurately scopes resource requirements, schedules key projects/tasks and assigns work accordingly
      • Shares insights to strengthen decisions of others
    • Action Orientation
      • Manages competing demands
      • Influences up, down and laterally across the organization to gain necessary support for ideas
      • Demonstrates courage in stating a point of view
      • Delivers on commitments; on time & on budget
    • Communication
      • Demonstrates excellent written and oral communication skills
      • Uses appropriate communication methods & channels
      • Shares information and learnings with others
    • Customer Focus
      • Demonstrates knowledge of customer’s business
      • Anticipates possible customer needs and offers solutions
      • Seeks customer feedback to improve products and services
      • Builds productive customer relationships
    • Employee Development
      • Implements personal development plan to grow skills
      • Seeks and accepts feedback
      • Picks up on the need to quickly change personal behavior
    • Team Contribution
      • Demonstrates enthusiasm and a positive attitude
      • Volunteers to help others succeed
      • Shares resources to achieve team goals
      • Solicits input and involves others to achieve team goals
    • Organizational Design
      • Facilitates the design of structures and reporting relationships that achieve organization strategies and goals
      • Ensures design balances the need to drive business results and build a pipeline of talent
      • Develops valid scaled competency models
    • Succession Planning
      • Appropriately scopes succession planning needs based on BU current capability and needs
      • Builds tools and interventions that enhance the organization’s capability to effectively use the process
      • Facilitates an organizational mindset that succession planning is an integral part of leadership and driving business results
    • Performance Management
      • Demonstrates a comprehensive understanding of the relationship between performance management, learning & development, compensation and talent assessment
      • Builds tools and interventions that enhance the organization’s capability to effectively use the process
      • Facilitates an organizational mindset that performance management is an integral part of leadership and driving business results

    If you are interested in applying for this position please proceed through the link below or visit our website at: www.essilorusa.com http://ch.tbe.taleo.net/CH01/ats/careers/requisition.jsp?org=ESSILOR&cws=1&rid=2902

  • 12 Aug 2014 3:41 PM | Lewis Martinez (Administrator)

    Company: Freeman

    Website: www.freemanco.com

    Position Description:

    Freeman is seeking an Instructional Designer. The primary objective of the Instructional Designer is to design and develop company learning content. The Instructional Designer should have expertise of commonly-used concepts, best practices, and procedures within the instructional design arena.

    Responsibilities include:

    • Identify and validate learning objectives and determine instructional methods
    • Self-motivated, assertive and dependable with a sense of urgency
    • Design and develop learning solutions that reflect adult learning theories and leverage both formal and informal platforms
    • Research and recommend third-party outsource solutions to Freeman Learning leadership, when applicable
    • Project manage training initiative development to include stakeholder relationship support, knowledge capture, program development and field implementation. This includes partnership during the initial design phase as well as post-deployment enhancements
    • Work with Subject Matter Experts as points of contact for project management, planning, scheduling, development and delivery of learning materials and curriculum for field personnel
    • Collaborate on editing, sign-off and approval processes
    • Develop content that utilizes LMS functionality and standards (e.g. SCORM-compliant packaging)
    • Monitor learning initiative feedback and implement enhancements to improve effectiveness
    • Develop, deploy and analyze learning assessments to measure the impact of the learning solutions 
      • Instructor-led
      • Experiential Learning (Simulations)
      • Mobile Learning
      • E-Learning (Synchronous and Asynchronous Online Learning)
      • Collaborative Learning for Social Media
      • Video

    REQUIREMENTS:

    • Minimum (3) three years of proven instructional and graphical design experience
    • Demonstrated ability in training development effectiveness for both formal and informal adult learning
    • Demonstrated ability to develop Mobile Learning (HTML5), Experiential Learning (Simulations), E-Learning, Collaborative Learning and video content
    • Demonstrated ability to develop content that is LMS compatible
    • Proficient in both Mac and PC operating systems including Parallels Desktop for Mac
    • Proficient in Microsoft Office (PowerPoint, Word, Visio and Excel)
    • Proficient in content development software (Articulate Storyline or equivalent)
    • Experience with Adobe (Acrobat, Photoshop and Illustrator)
    • Proven, effective communication skills (written and oral) including technical writing and training facilitation
    • Possesses detail-oriented project management skills with an emphasis on prioritization and attention to multiple deadlines
    • Self-learner with a demonstrated interest to stay current/ahead of learning technology and methodologies
    • Proven collaboration and customer service skills with internal/external partners (team, SMEs, business partners and vendors)
    EDUCATION: Bachelor's Degree

    Please apply at:
    https://freemancompany-openhire.silkroad.com/epostings/jobs/submit.cfm?fuseaction=dspjob&company_id=16354&version=1&jobid=3721

    Please apply at: https://freemancompany-openhire.silkroad.com/epostings/jobs/submit.cfm?fuseaction=dspjob&company_id=16354&version=1&jobid=3721
  • 12 Aug 2014 3:32 PM | Lewis Martinez (Administrator)

    Company: Jackson Walker L.L.P.

    Position Description:

    Jackson Walker is seeking an experienced technology trainer to join our team as a Learning and Development Specialist in our Dallas office. We are looking for an energetic and enthusiastic individual who is interested in transitioning into the legal market. Candidates should be confident presenting one-on-one training as well as addressing groups of learners to deliver hands-on technology training using Microsoft Office 2010 and other applications commonly used in law firms. We need a self-motivated individual who understands how adults best learn new technology and can write and speak about complex technical concepts in a clear, concise way. An ideal candidate will demonstrate above-average attention to detail and pride in his/her work product. The ability to effectively estimate the time needed to complete common training tasks and effectively manage time to meet deadlines is vital in this position.

    Learning and Development Specialist – Dallas (Non-exempt) Reports to: Learning and Development Manager Responsible for the development and delivery of technology training to Firm’s attorneys, secretaries and staff on the proper use of Firm’s technology, best practices and professional development. Essential Duties and 

    Responsibilities: Specific duties of this position include, but are not limited to:

    • Prepare documentation and deliver training classes to Firm employees through a variety of methods including classroom, remote, desk-side and video conference
    • Prepare monthly class schedule for the Dallas, Ft. Worth and Texarkana offices
    • Work with individuals and practice groups to develop customized training solutions that fit their needs
    • Design, record and edit new e-learning classes using Captivate
    • Perform routine floor sweeps of office to help identify support trends, build customer relations and forecast training needs
    • Provide occasional backup to TRC (Help Desk) and Systems Support Specialists by assisting with possible hardware issues, equipment setups and troubleshooting
    • Provide needed user support through escalated service desk tickets including troubleshooting, documentation through the ticket tracking system and user follow-up
    • Create and modify support and how-to articles for the IT Department’s newsletter and knowledgebase
    • Participate in IT department beta programs including testing of new software, engaging users participating in testing and assisting the service desk in service readiness
    • Gathering and share feedback and comments from the user community to improve training and support service
    • Additional duties and special projects, as assigned by the Learning and Development Manager
    • Required to carry a Firm-provided mobile communications device and be available after normal working hours
    • Will occasionally be required to work more than 37.5 hours a week
    • Some travel to other Firm locations and/or remote training facilities required 
    Knowledge, Skills and Abilities Required:

    • Three to 5 years’ experience developing and presenting technology training in a legal or other professional service organization
    Experience training the following applications:

    • Microsoft Office 2010, including SharePoint(Microsoft Office Specialist certification(s) preferred)
    • Windows 7 and Internet Explorer 9
    • Document management systems (Autonomy iManage, matter-centric)
    • Document comparison tools (WorkShare Compare)
    • Time entry applications (Aderant Expert)
    • VoIP telephone and voicemail systems
    • iOS technologies
    • Experience creating e-learning, including using Adobe Captivate
    • Bachelor’s degree preferred in MIS, computer science, business administration, communications, education or equivalent experience
    • Interpersonal skills necessary to communicate with and follow instructions from a diverse group of clients, attorneys and staff to provide information with courtesy and tact both verbally and in writing
    • Ability to work independently and with minimal supervision

    To submit your resume contact Amy A. Pitt HR Coordinator, apitt@jw.com

  • 12 Aug 2014 3:23 PM | Lewis Martinez (Administrator)

    Company Name: Federal Home Loan Bank of Dallas

    Website: www.fhlb.com

    Position Description:

    Responsible for the effective development, coordination and presentation of training and development programs to support organizational strategy and goals. Deliver orientation and onboarding programs for new employees and newly promoted/transferred employees to help grow, learn and reach their highest potential. Responsible for working with individual departments to create, implement and facilitate specific job-training curriculum and cross training where appropriate. Job Grade: 29

    PRIMARY RESPONSIBILITIES 

    1.Consult with management, supervisors and employees to gain knowledge of work situations and training needs.

    • Attain department specific knowledge and familiarization with job functions and expectations
    • Interact with department managers with regard to development training of specific employees

    2.Coordinate and facilitate training, including new hire orientation and onboarding, leadership and supervisory skills, specific job skills, online courses and outside seminars for all levels of employees.

    • Contact attendees and department representatives about training sessions 
    • Coordinate logistic details including space and setup
    • Conduct courses or coordinate outside training, educational and development courses for employees as needed

    3.Formulate teaching outline, determine instructional methods and conduct training sessions in alignment with Bank’s mission and goals.

    • Develop strong relationships with department leaders to receive feedback on training needs and incorporate viable suggestions for training programs.
    • Develop a means of measuring the effectiveness of training programs; make necessary changes based upon feedback.

    4.Develop and implement administrative functions related to training and development.

    • Effectively communicate training schedules throughout the organization.
    • Track and monitor individual training records and attendance at all internal and external training sessions.
    • Develop a system for employee de-briefing to appropriate mangers and staff after attending external training and conferences.
    • Administer Educational Reimbursement benefit.

    5. In conjunction with department managers, develop and coordinate internship programs with educational institutions.

    6.Performs additional duties as assigned and support other HR staff members as needed.

    To submit your resume click on the following link:
    https://home2.eease.adp.com/recruit/?id=13139682

    https://home2.eease.adp.com/recruit/?id=13139682
    https://home2.eease.adp.com/recruit/?id=13139682
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CONTACT US

14070 Proton Rd. - Suite 100, LB9 - Dallas, TX 75244

Email: info@dallasastd.org

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Fax: 972-490-4219

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